Terms and Conditions bet69 — Clear Rules for You

To register and use the bet69, the user must meet all of the following requirements simultaneously:

• Be at least 18 (eighteen) years of age at the time of registration.
• Be a resident of Brazil with a valid CPF issued by the Receita Federal.
• Not be on any active self-exclusion list, whether at bet69 or through national player protection programs.
• Not be an employee, partner, consultant, or immediate family member of any company within the bet69 group.

Each user may hold only one account on the platform. Registering duplicate accounts, even with different details, is strictly prohibited. When duplicates are identified, bet69 will close all accounts involved, cancel any active bonuses, and withhold balances derived from irregular activity pending investigation. Verified real-money balances may be returned to the account holder after review.

Identity verification (KYC — Know Your Customer) is required before your first withdrawal. bet69 may request, at any time, a copy of a government-issued photo ID (RG or CNH), proof of current address, and proof of ownership of the payment method used. Failure to provide the requested documents within the given deadline may result in temporary account suspension until the matter is resolved.

The bet69 accepts the following deposit methods for Brazilian users:

• Pix — Instant confirmation, 24 hours a day, including holidays. Minimum deposit of R$ 20.00.
• Boleto Bancário — Cleared within 1 business day. Minimum deposit of R$ 30.00.
• Credit or Debit Card — Accepted card networks subject to availability at the time of the transaction. Minimum deposit of R$ 20.00.
• PicPay — Instant confirmation. Minimum deposit of R$ 20.00.
• Mercado Pago — Instant confirmation. Minimum deposit of R$ 20.00.
• TED Transfer — Via Nubank, Itaú, Bradesco, Banco do Brasil, and other financial institutions. Confirmation within banking hours.

Withdrawals are processed exclusively to the same method used for the most recent deposit, except in specific cases approved by bet69's finance team. The ownership of the withdrawal method must match the CPF registered on the account — withdrawals to third-party accounts are not permitted.

Withdrawal processing times are up to 3 minutes for Pix and up to 3 business days for other methods, following KYC approval and confirmation that any applicable bonus rollover has been met. The bet69 may request additional documentation for withdrawals above R$ 5,000.00 for regulatory compliance purposes.

All bonuses and promotions offered by the bet69 — including the Welcome Bonus, free spins, cashback, and tournaments — are subject to specific terms and conditions published alongside each offer. In the event of a conflict between the general terms and the specific terms of a promotion, the more recent and specific document shall prevail.

General rules applicable to all bet69 bonuses:

• One welcome promotion per CPF, regardless of the number of accounts registered or devices used.
• Bonus balance must be wagered the indicated number of times (rollover) before becoming eligible for withdrawal.
• Cancelled bets, draws, or bets placed on both sides of the same event do not count toward rollover calculations.
• Free spins are credited with a pre-set bet value. Winnings from free spins are added to the bonus balance and follow the applicable rollover rules.
• Unused bonuses or those whose validity period has expired will be automatically cancelled without prior notice.
• Bet69 reserves the right to cancel any bonus if abuse, manipulation, or a breach of these Terms is suspected.

Sports Betting at bet69 cover football (Brasileirão Série A, Copa do Brasil, Libertadores da América, Sul-Americana, and international leagues), volleyball, basketball (NBB and international leagues), MMA/UFC, e-sports, tennis, and other sports as available on the platform.

General betting rules:

• A confirmed bet on bet69 is final and cannot be cancelled by the user after confirmation, except where cash out is available and active for that event.
• The bet69 reserves the right to suspend odds and cancel or void bets in the event of an obvious pricing error, signs of result manipulation, or a technical failure affecting market integrity.
• If an event is cancelled or postponed by more than 48 hours from its originally scheduled time, all bets associated with that event will be refunded at odds of 1.00 (returning the full staked amount).
• For combination (parlay) bets, if one event is cancelled or refunded, that event's odds are adjusted to 1.00 and the bet continues with the remaining events as normal.
• Cash out is available on selected events and markets. The cash out value is calculated in real time based on current event odds and may be lower than the original stake in unfavorable scenarios.

Live (in-play) betting at bet69 are processed with a confirmation window of up to 5 seconds, during which odds may change. If the odds shift significantly within that window, the system may reject the bet or present the new odds to the user for confirmation.

The casino games at bet69 — including slots, live casino (blackjack, roulette, baccarat, game shows), crash games (Aviator, Spaceman, JetX, Mines, Plinko), and more — are provided by certified suppliers such as Pragmatic Play, PG Soft, Hacksaw Gaming, NetEnt, and Evolution Gaming.

General rules for casino games:

• The RTP (Return to Player) for each slot is independently audited and available in the information screen of each game.
• The results of all games are determined by certified random number generators (RNG). The bet69 does not interfere with game outcomes once each round has begun.
• Bets placed in demo (free play) mode do not generate real money winnings and are intended solely for getting familiar with the game.
• In the event of a technical failure during a slot or crash game round — such as a connection drop or server error — bet69 will follow the game provider's defined policies to resolve the situation, which may include a refund or automatic completion of the interrupted round.
• The Bonus Buy feature, available on selected titles, allows players to purchase direct access to a slot's bonus round. This feature is not available to users playing exclusively with bonus balance.

By using bet69, the user agrees to:

• Keep your login credentials (email and password) confidential. bet69 is not responsible for unauthorized access resulting from the user's own negligence with their passwords.
• Use the platform solely for personal entertainment purposes, with no intent of unauthorized commercial exploitation.
• Not to use automated software, bots, scripts, or any access mechanism other than the official bet69 web browser or app.
• Do not engage in any form of bonus abuse, such as creating multiple accounts to claim welcome bonuses or betting on both sides of the same event to artificially meet rollover requirements.
• Do not attempt to manipulate the outcome of sporting events or casino games — any suspicion of such activity is reported immediately to the relevant authorities.

The bet69 will continuously monitor user activity for suspicious behavioral patterns. If any violation is identified, the platform may, without prior notice: temporarily suspend the account, cancel pending bets and bonuses, freeze withdrawals pending investigation, or permanently close the account and withhold irregular balances.

The bet69 treats responsible gambling as a core commitment, not a selling point. We provide the following tools to help you stay in control of your activity on the platform:

• Deposit limit: Set a maximum daily, weekly, or monthly deposit limit. The limit applies immediately and can only be increased after a 7-day waiting period.
• Betting limit: Set a maximum bet amount per round or per day for casino games and crash games.
• Session control: Enable play-time alerts and automatic breaks for user-defined periods.
• Temporary break: Suspend access to the platform for 24 hours, 7 days, 30 days, or 90 days. The pause takes effect immediately upon request.
• Permanent self-exclusion: Request permanent account closure. Once activated, permanent self-exclusion cannot be reversed. Any available real balance will be returned after verification.

If you or someone close to you shows signs of problem gambling, we recommend reaching out to CVV (Centro de Valorização da Vida) by calling 188, available 24 hours a day, or seeking specialized psychological support. For details on all available tools, visit our Responsible Gambling.

The bet69 reserves the right to modify these Terms and Conditions at any time, with prior notice to the user via registered email or an in-platform notification at least 7 days before the changes take effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.

General provisions:

• These Terms are governed by the laws of the Federative Republic of Brazil. The competent venue for dispute resolution is the court of the user's domicile, as provided under the Brazilian Consumer Protection Code.
• The invalidity or unenforceability of any clause in these Terms does not affect the validity of the remaining clauses, which remain in full force.
• The tolerance of bet69 with any breach of these Terms shall not be construed as a waiver of the right to enforce compliance in future situations.
• If you have any questions about these Terms, please contact our support team via the 24/7 live chat available on the platform, or by email at suporte@bet69.cash.
• For matters related to personal data protection, please refer to our Privacy Policy, which supplements these Terms and carries the same legal weight.