At bet69, our users' privacy is taken with complete seriousness. This Policy clearly explains what data we collect, how we use it, who we may share it with, and what your rights are as a data subject, in full compliance with the LGPD — Brazil's General Data Protection Law.
What we commit to guaranteeing for every registered user on the platform
Bet69 operates in full compliance with the General Data Protection Law (Law No. 13.709/2018). All processes involving the collection, storage, and processing of personal data follow the legal bases set out in the LGPD, including consent, compliance with legal obligations, and legitimate interest.
All data transmitted between your device — mobile, computer, or tablet — and bet69's servers is protected by 256-bit SSL encryption. This means your login credentials, banking details, and transaction history travel completely securely across the internet.
Bet69 never sells, rents, or trades users' personal data to third parties for advertising or any purpose unrelated to operating the platform. You will not receive spam from partners based on data you provided during registration.
You have the right to request, at any time, a complete copy of all data bet69 holds about you. The request can be made through the account panel or by email to our Data Protection Officer, with a response within 15 business days.
Users who close their bet69 account may request the complete deletion of their personal data, except for data that must be retained by law (such as financial records required by the Receita Federal for up to 5 years). The process is free of charge and hassle-free.
In the event of any security incident that may affect your personal data, bet69 will notify the affected users and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD — with full transparency, no delays, and nothing hidden.
This Privacy Policy describes how bet69 collects, uses, stores, and protects the personal data of its users. By creating an account or continuing to use the platform, you confirm that you have read and understood this Policy. It complies with the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018) and applies to all users residing in Brazil.
The bet69 collects personal data at different points throughout your journey on the platform. Below we list the categories and specific data collected at each stage:
Data you provide directly during registration:
Identity verification data (KYC):
Data automatically generated through use of the platform:
Data minimization principle: bet69 collects only the data strictly necessary to operate the platform, meet regulatory obligations, and deliver a personalized experience. We do not collect sensitive information such as health data, religion, or political affiliation.
The bet69 uses the collected data for the following purposes, each with a defined legal basis in accordance with the LGPD:
The bet69 does not use your personal data for fully automated decision-making that produces legal effects or significantly affects your rights without the possibility of human review.
The bet69 does not sell users' personal data. Data sharing with third parties occurs only in the situations described below and always with appropriate safeguards in place:
International transfers: Some technology and game providers used by bet69 may process data on servers located outside Brazil. When this occurs, we ensure that all transfers meet LGPD requirements through standard contractual clauses or an equivalent level of protection.
User data security is an absolute priority at bet69. We implement multiple layers of technical and organizational protection to keep your information secure at all times:
If you suspect unauthorized access to your account, lock it immediately from the settings panel and contact our support team via live chat, available 24 hours a day.
The bet69 uses cookies and similar technologies to ensure the platform functions correctly, personalize the user experience, and collect analytical data that helps us improve our services. The types of cookies used are:
You can manage your cookie preferences through the banner displayed on your first visit to the site or through your browser settings. Disabling non-essential cookies does not affect access to your account or the main features of bet69.
Local Storage and Session Storage: In addition to cookies, bet69 may use browser local storage to save session preferences such as favorite odds and game filters. This data is stored only on your device and is not transmitted to our servers.
The LGPD guarantees you, as the data subject whose information is processed by bet69, the following rights may be exercised at any time:
| Right | What this means in practice | Available |
|---|---|---|
| Access | Request a copy of all personal data bet69 holds about you, in a readable and organized format. | |
| Correction | Update incorrect, outdated, or incomplete data directly through the account panel or by submitting a request to our support team. | |
| Erasure | Request the deletion of your personal data after account closure, subject to any legal retention obligations. | |
| Portability | Receive your data in a structured, interoperable format for transfer to another data controller. | |
| Consent withdrawal | Withdraw consent given for specific purposes (such as promotional communications) without affecting your access to the platform. | |
| Objection | Object to processing based on legitimate interest when your own interest or fundamental right takes precedence. | |
| Human review | Request human review of any automated decision that affects your interests on the platform. |
To exercise any of these rights, submit a request to our Data Protection Officer (DPO) at privacidade@bet69.cash or through the platform's support chat. We will respond within up to 15 business days of receiving your request.
The bet69 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law:
After the retention periods above have expired, data is permanently deleted or irreversibly anonymized from the systems of bet69. Anonymized data may be retained for statistical purposes with no link to your identity.
Account closure: When requesting account closure, you may simultaneously request the early deletion of any data that does not need to be retained by legal obligation. The bet69 privacy team will process your request within 15 business days.
The bet69 has appointed a Data Protection Officer (DPO) as required by the LGPD. The DPO is the official point of contact for requests related to your rights as a data subject, questions about this Policy, and incident reporting.
Contact channels for privacy matters:
If you believe your rights as a data subject have not been properly addressed by bet69, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal body responsible for overseeing LGPD compliance in Brazil.
Changes to this Policy: The bet69 may update this Privacy Policy periodically to reflect operational changes, new regulatory requirements, or improvements to our data protection processes. Material changes will be communicated via your registered email and through an in-platform notification at least 7 days before taking effect. The effective date of the current version is shown at the top of this page. Continued use of the platform after that date constitutes acceptance of the updates.
Current version: This Privacy Policy came into effect on January 1, 2026. For further reading, please also refer to our Terms and Conditions and our Responsible Gambling.
Every piece of data you entrust to bet69 is protected by multiple layers of security
A visual summary of the types of personal data collected and processed by bet69
Full legal name, CPF, date of birth, and a copy of a government-issued photo ID (RG, CNH). Used for identity verification and mandatory KYC.
Email address, mobile number, and residential address including zip code. Used for account communications and residence verification.
Pix key, tokenized card data, and bank account ownership. Used exclusively to process deposits and withdrawals on the platform.
Betting history, games accessed, session duration, and interactions. Used for experience personalization and responsible gambling.
IP address, device type, operating system, and browser. Used for security, fraud detection, and technical optimization.
Approximate geographic location based on IP address. Used to verify Brazilian residency and comply with regulatory access restrictions.
The bet69 only collects the data necessary to operate the platform, processes all information in compliance with the LGPD, and never sells user data to third parties. You have the right to access, correct, delete, and port your data at any time. To exercise your rights or if you have any questions, contact us at privacidade@bet69.cash or via the support chat. Also see our Terms and Conditions for additional information about platform usage.